IRIS Absence Call Getting Started Guide

Welcome to IRIS Absence Call, designed to help you save time contacting parents and carers when students are absent.

Let us help you get set up and get the most out of IRIS Absence Call Module for IRIS Reach used to manage sending alerts for absent students.:

  1. Activate the absence calls An automated call made to parents and carers of selected students when they are absent. feature.
  2. Personalise the settings for your organisation A school, multi-academy trust (MAT), single academy trust (SAT), club, nursery or organisation that uses the software..
  3. Create a template message used for calls and absence alerts A MyEd app message, text message, email, or automated phone call..
  4. Control the times absence messages are sent between for AM and PM sessions.
  5. Set how many attempts are made to make calls and the time between tries.
  6. Choose students to make sure when they are absent a call to their parent or carer is made as a priority.

You are now ready to start making absence calls.

We also have some training videos to help you get the most out of IRIS Absence Call An automated call made to parents and carers of selected students when they are absent..