IRIS Service Community

Hi, how can we help?

Topics in this help centre are for help accessing and using the IRIS Service Community. If you need help for a specific product, go to the IRIS Help Hub and choose the relevant help centre.

Help by area

Need help with an IRIS Product?

You can find product specific help via the IRIS Help Hub

What's new

What's new on the IRIS Service Community

Getting started

What is the IRIS Service Community and how can it help you?

Manage cases

Raise, update and manage cases

Administration

Add contacts (users), enable user access and grant entitlements to contact the IRIS Service Team

Visit the IRIS Service Community

Open and log into the portal at www.iris.co.uk/iriscommunity

Forgotten password

We can help you reset your password

Service Level Agreements (SLA's)

Customer engagement with IRIS Service

New user frequently asked questions

Some of the most frequently asked questions for new users

IRIS 'One Number' telephone guide

Contact the IRIS Service Team using the IRIS 'One Number'