If you're an IRIS Customer
Frequently Asked Questions (FAQ's)
A video overview demonstrating the portal.
Play (9m 12sec 259MB)
Select a question from the list below.
How do I get an IRIS Service Community (Service Cloud) account ?
How do I add an IRIS Service Community administrator?
How do I find out who is the IRIS Service Community administrator for my organisation?
Can anyone contact the IRIS Service Team?
What happens if an IRIS Service Community user leaves my company or moves to another department?
The IRIS Service Community administrator for the company is responsible for this.
Will I still be able to call IRIS to speak to a Customer Support Agent?
Not all products have telephone support.