Reply to Messages

You can reply to messages that are received in any IRIS Reach inbox.

  1. Go to Inbox.
  2. Select the required Inbox, for example, Global, then select the required Message.

    If the message was received from the MyEd Name of the application parents and carers use to receive messages sent by schools using IRIS Reach. app, you must select the Student the message relates to.

  3. Enter your Reply, then select Go.

    Preset messages can be created that you can use when replying to messages. Select the message from the Message Preset A list of template messages either provided by IRIS Absence Call or created by your organisation. drop-down lists, or select Create New Message Preset. For more information, go to Manage Community Reach Communication Templates or Manage Parent Reach Communication Templates.

  4. Select Close to return to the inbox.