Reset your password

  1. If you've forgotten your IRIS Identity password, select the Need help signing in? link under the sign in box then select Forgot password?.

  2. Enter your email address then select Reset via email.

  3. When you receive the email from us, select the link and enter a new password.

For your security, our password policy requires a minimum password strength. The policy is described on the password creation screen. Note that we may periodically change the policy following guidance from our security specialists.