Manage Group Permissions

In IRIS Reach, you can create additional inboxes to help manage your messages more effectively by allocating certain messages to specific staff members. For example, you can provide admin staff access to trips messages.

When new inboxes are created, you can add users to the group to identify who can view and send messages for the inbox. Emails can be sent to and from the inbox straight away, but you need to log a support ticket (a Service Cloud account is required) to contact our Support Team, who provide a number that can be used to link text and MyEd Name of the application parents and carers use to receive messages sent by schools using IRIS Reach. App messages to the new inbox.

1. Go to Settings > Group Permission.

2. Select Create a Group Permission.

   To edit an existing group permission, for the required Group Permission, select Edit.

3. Enter a Group Name, then select Submit.
4. A success message is displayed. Select OK.
5. Select the required staff members you want to assign the group permissions for, then select Submit.
6. Select the groups of students the group permissions apply to, then select Submit.