Cost for Absence Calls

Each absence call An automated call made to parents and carers of selected students when they are absent. you make is charged at a rate per minute. IRIS Software Group sends a monthly invoice for your organisation A school, multi-academy trust (MAT), single academy trust (SAT), club, nursery or organisation that uses the software.'s used call charges.

When changes are made to the charges for absence calls An automated call made to parents and carers of selected students when they are absent., you receive an email.

Absence call charges (correct as of January 2023):

• Landline Telephone Numbers: 6 pence per minute
• Mobile Numbers: 21 pence per minute

For any questions about charges and billing, log a support ticket (a Service Cloud account is required) with our Support Team.