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How do I generate the EH06- Update
to members’ information on the central (public) register?
Go to Edit | Location of records | Tick and select the relevant options | select the Date this is applied from | Log
For more information please refer to Knowledgebase Article 12337
CS01: Part 1 populated with description
when SIC code has already been entered?
Go to Client | View | Remove Business Description and file the CS01 once submitted re-enter the Business Description.
For more information please refer to Knowledgease Article’s 12323 and 12302
The middle name of a person is not
appearing on any of the forms?
This will not appear on the form but will be included in the XML details that will be filed to Companies House.
The shares are not appearing on a form
that I have generated through IRIS after a share split/reclassification/consolidation?
Users are required to go into the Share Register | highlight the share type in question select View.
If Discontinued is selected, deselect.
I would like to change the order of
the share certificates?
Users are required to go into the Share Register | highlight the share type in question select View | Show Numbers and then Adjust
The Save option is greyed out and I
am unable to save the share rights
Users are required to backspace the last letter and then re-enter the last letter in order to enable the Save option.
This occasionally occurs if text is copied and pasted.
Since upgrading to 18.1.0 I can no longer see the company authentication code within company secretarial. Therefore due to GDPR requirements, any passwords that can be used to access data have been obscured in the software for security purposes. Click here (link to https://www.iris.co.uk/support/knowledgebase/kb/IAS-12757) to view workarounds to this issue.
When attempting to generate dividends or share certificates users receivice iwincsec.exe has stopped working. As this process uses Microsoft Word to generate the documents, click here (http://help.iris.co.uk/IRIS/ODL/Automail/HT/How_to_fix_general_AutoMail_errors.htm) to see the steps to re-establish the link between Microsoft Word and IRIS
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