If you're new to IRIS

Frequently Asked Questions (FAQ's)

IRIS Service Community Overview A video overview demonstrating the portal.

I am joining IRIS, what is the IRIS Service Community and why do I need it?

Firstly, welcome to IRIS.
The IRIS Service Community (sometimes called Service Cloud) is your connection to IRIS Customer Service. There's a lot more to find out. A good place to start is What is the IRIS Service Community?

What is an IRIS Service Community administrator?

Full information and the most common questions covering the IRIS Service Community administrator here.