Staff KPI dashlet

Staff KPIs dashlet.

The following Key Performance Indicators (KPIs) are available from the system relating to both clients and staff members:

KPI DESCRIPTION

Cost Velocity

Indicates the rate at which work (time entered into a timesheet) is turned into bills. For example:

  • X hours of effort is posted against a client which is billed exactly one year later. The cost velocity is 1 (time is billed once a year).
  • X hours of effort is posted against a client which is billed exactly one month later. The cost velocity is 12 (time is billed twelve times a year).

Cost Turnaround

The average number of days taken to turn work (time entered into a timesheet) into bills.

Average Charge per Hour

How much is charged per hour based on the time posted.

Average Bill per Hour

How much is charged per hour based on what has actually been billed, which therefore takes write ups and write offs into account.

Revenue Velocity

The rate at which bills are turned into cash. For example:

  • £X is billed to a client which is paid exactly one year later. The revenue velocity is 1 (bills are paid once a year).
  • £X is billed to a client which is paid exactly one month later. The revenue velocity is 12 (bills are paid twelve times a year).

Revenue Turnaround

How many days it takes, on average, to receive payment after invoices are issued.