Client referrals

Each referral is created against a particular organisation (that the client is billed through) for the client.

  • The Not Engaged tab shows organisations that do not have a referral set up for the client.

  • The Engaged tab shows organisations where the referral information has been set up for the client.

  1. To set up the referral percentages and payee against the client, on the Client menu, click Client Referrals.

  2. Select the Not engaged tab, then choose an organisation.

  3. Enter the referral information:

Field Description
Organisation This displays the organisation for which the referral is applicable to. This cannot be changed.
Start Date The date from which referral payments are to start. This is based from the date on the invoice.
End Date The date when referral payments should end. This can be left blank.
Payee The contact who will receive the payment. The contact must be a contact on Practice Engine. Click the binoculars icon to search for a contact.
Notes Add any notes regarding the referral.
Standard % The percentage of standard fees used to calculate the referral payment.
Recurring % The percentage of recurring fees used to calculate the referral payment.