Record a direct debit mandate

You can record a direct debit mandate for a client to provide the system with the relevant information for the collection of the direct debit. This can also be used to create a recurring receipt.

Only one direct debit mandate can be attached to a client. You cannot create a recurring receipts for a direct debit until the mandate has been recorded.

  1. Select Client Taskpad from the menu, then click Direct Debit Mandate Details.

  2. If a bank account has been added for the client, you can choose the required account from the Select Account list.

  3. Complete the direct debit information then choose the Status which will determine whether the payment for the direct debit will be collected or not.

  4. The Tran Code is used when direct debit batches are exported for BACS purposes. The codes used here correlate to codes required by the BACS routine. Select the required option from the list.

  5. Add a Reference. Collection will default to Collect by DD and should not be changed.

  6. Finally, select the Default Delay from the list and enter any notes for this direct debit if required.

  7. Select Apply to save the form.

Delete a direct debit mandate

If the direct debit mandate is no longer required, from the Recurring Receipts page, click the required direct debit to expand the details, then click Delete.

A direct debit mandate cannot be deleted if there are either recurring receipts set up for this direct debit or there are outstanding invoices marked to be collected by direct debit.