Tips and tricks, plus a few useful bits of information

Tips and tricks

• Employees with multiple My ePay Window accounts

• How to clear the browsers cache

• Migration from IRIS OpenPayslips to My ePay Window

• Error 500

Good to know

• Employee data on the My ePay Window portal is driven from payroll. This means that changes must be made in payroll and a publish completed before the portal can update. - Please contact your payroll provider or department.

• Add www.myepaywindow.com to the bookmarks of your device for easy access. You can also create a link on your mobile devices home screen. (like an app) 

• If the publish date is future dated the employee will receive an email notification (if they have notifications enabled ) on the morning of the publish date (around 8am).