Create a document template

  1. In Admin > Application Data, select Document Maintenance.

  2. Select Create New Template at the bottom of the page.

  3. In TEMPLATE > Data Source, select:

    • Inbuilt- to use a predefined set of data.

    • Query- to use a set of data created in Query Builder.

      Screenshot of Document Manager, showing radio buttons labelled inbuilt and query, and a dropdown reading 'all details'.

  4. Select your chosen Data Source.

  5. Select Show Merge Fields.

    Merge Field Picker will open in a new window.

  6. Select individual merge fields, or all.

    For DocuSign documents, you need to ensure the following merge fields are selected:
    a. DocuSign Date: {DS_DateStamp}
    b. DocuSign SignHere: {DS_SignHere}

  7. Select Select Fields at the bottom of the window.

  8. Copy (Ctrl + C) the selected fields, this will allow you to paste them into the document after.

    The Select Fields and Ctrl + C actions will not produce any visible change in the interface, but both steps are essential.

  9. Select Close.

  10. Select Save.

  11. Enter a Template Title, then select OK.

    This will create a blank document that you can add content to.

    New template dialog box with template title input field  

  1. Select Download.

  2. Once downloaded, open the document.

  3. Paste (Ctrl + V) the merge fields you copied earlier into the document and rearrange them as needed.

    For DocuSign documents, change the font colour of {DS_DateStamp} and {DS_SignHere} to white, so that they appear hidden.

  4. Save the document locally.