Known issues

This page displays any current issues in IRIS Cascade. We recommend that you bookmark this page. Here you can check if we are aware of an issue and find any available workarounds.

If you encounter any issues, we recommend you clear cache and cookies first. Learn how to clear your cache in Chrome or learn how to clear your cache in Edge.

If you are still encountering an issue that is not listed below, please contact the Service Desk on 0344 815 5555 or raise a ticket.

May 2024

You may be experiencing some loading issues following the release on May 15 2024. We are actively identifying and fixing this. In the meantime, please try clearing your cache.