Process Orders

In IRIS ParentMail, if a person A parent, legal guardian, carer, or someone responsible for a student. is unable to complete an order online or from the IRIS ParentMail app, orders can be processed for individual or a group.

Orders can only be processed for a group by item and if the payment is made in cash or by cheque. For other payment methods, orders need to be processed individually.

Process Manual Order by Name

  1. Select Payments > Manual Order.
  2. Select the required name from the Contacts Book, then select Next.

  3. The Add Items to Cart window is displayed. Items that can be purchased for the person are displayed.

    Select a category from the All Categories drop-down list or search to display specific items.

  4. Select the Cart icon adjacent to the item you want to order.

    If the order is for a Register, you can make selections before making a payment. For more information, go to Process Manual Payments.

  1. The Select Product Options window is displayed. Select any applicable options (if available), select Quantity from the drop-down list, then select Add to Cart.

    If the item has Instalments or Allow Part Pay, edit the Amount to pay now as requested.

  1. From the Add Items to Cart window, select View Cart....

  2. The Cart for... window is displayed. Select Checkout Now....

  1. The Checkout For... window is displayed. Select the Payer Name from the drop-down list or Enter Payer Details, select the Payment Method from the drop-down list, then select Complete Purchase. For more information, go to Process Manual Payments.

    For items that require parental consent to be given, select Confirm Parental Consent for Items Below when written consent has been provided.

Process Orders by Item

  1. Select Payments > Payment Items.

  2. Enter the item name in Search by name or select an option from the All Categories or All Statuses drop-down list, select the item for which you want to process orders, select Actions, then View Orders.

  1. The View Orders for... window is displayed. Select user(s) for which you want to process an order.

    Enter a User or Reg in Search... to find a specific user or registration group.

  2. When all required users have been selected, select Make Payment.

    If more than one user is selected, you are unable to process the payments using a credit or debit card.

  1. The Choose Payment Method window is displayed. Select the payment method from the Choose Payment Method drop-down, then select Next. The following options are available:

    Cash — the Batch cash payments window is displayed. Amount Paying defaults to the full item cost. If any part payments have been received (providing that part payments are allowed), edit Amount Paying accordingly. If you have incorrectly selected a user, select Ignore adjacent to the User to cancel the payment.

    Vouchers — the Batch voucher payments window is displayed. Amount Paying defaults to the full item cost. If any part payments have been received (providing that part payments are allowed), edit Amount Paying accordingly. Enter a Voucher Number for each payment received . If you have incorrectly selected a user, select Ignore adjacent to the User to cancel the payment.

    Subsidies — the Batch subsidy payments window is displayed. Amount Paying defaults to the full item cost. Enter a Reason for the subsidised amount. If you have incorrectly selected a user, select Ignore adjacent to the User to cancel the payment.

    Cheque — the Batch cheque payments window is displayed. Amount Paying defaults to the full item cost. If any part payments have been received (providing that part payments are allowed), edit Amount Paying accordingly. Enter a Cheque Number for each payment received. If you have incorrectly selected a user, select Ignore adjacent to the User to cancel the payment.

  1. When the batch payments information has been completed, select Next to process the payments.

  2. A message is displayed with the total payments being made. Select Yes to confirm the payments.
  3. An Information window is displayed confirming the payments that have been made. A CSV file with details of the payments is automatically produced and can be accessed from Documents to Print > Batch Payments.
  4. The View Orders for... window is displayed, updated to reflect the payment made. Select Close.