Send a Registration Link
To set up an account for IRIS ParentMail, users must register. You need to send an invitation containing a registration link by email or text message to a staff member or person. You do not need to send registration links to students as they are not required to have an account.
A user must have been added to IRIS ParentMail before a registration link can be sent. For more information, go to Add and Maintain Users.
If you need to set up access for an administrator, log a support ticket (a Service Cloud account is required) to contact our Support Team.
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Go to Users >List.
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Select the user, then Actions.
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Select Send Email Registration to send the registration link in an email or Send SMS Registration to send the registration link in a text message.
The Send Email Registration or Send SMS Registration option are not displayed if an email address or mobile number have not been entered for the user.
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The Registration email or text message is sent to the user with a link to register.
If the user has previously registered for IRIS ParentMail and has a status of Connected, the system sends an email or text with a link to invite them to connect to your organisation.
If the user does not receive the registration or connection message, they need to check their Junk or Spam folders for an email from info@parentmail.co.uk. If the user does not receive the link, check the user details are correct, then resend the registration email or text message. For more information, go to Resend Registration Messages.