Remove Users

You can remove individual IRIS ParentMail users if they have been added incorrectly, no longer require access to the system, leave your organisation, or the record is a duplicated.

If you need to remove multiple students at the end of the academic year, use the Remove Leavers tool. For more information, go toManage Student Leavers.

If a person has unsubscribed from IRIS ParentMail, you must keep their record in the system (unless the student they are responsible for has left the organisation, or they specifically ask to be removed). If the person is removed, they could accidentally be imported again and begin receiving messages.

  1. Go to Users > List.
  2. Search for, then select the required user.
  3. Select Actions, then select Delete.
  4. The Confirm Action window is displayed. Select Delete to confirm that you want to delete this user.