Manage Settings

  1. To access settings in IRIS ParentMail, go to Settings > General.

  2. Select an option from the list to manage the settings. The following settings are available: 

    Addressed Paper Copies — select On or Off to determine if the address is displayed on paper copy documents.

    Branded Emails — select to display or remove your organisation name and logo on emails sent to recipients. Your organisation logo must have been added to IRIS ParentMail.

    Communications — select to activate or deactivate messages being sent from IRIS ParentMail.

    Communications must be activated to send registration messages for IRIS ParentMail. If you do not activate Communications, you are unable to send any messages from IRIS ParentMail.

    Data Retention — select the period of time information is kept in IRIS ParentMail. Set to 24 months by default. The following information is deleted at the end of the retention period:

    • Sent emails and text messages
    • Sent forms and the responses
    • Parents' Evening details for past events
    • Details on registers of users who have been removed from the system

    Enable Email Verification — select to set whether IRIS ParentMail automatically sends registration messages to users with an email address.

    Enable Online Absence Reporting — select to set whether a person can report a student absence using IRIS ParentMail. For more information, go to How to Activate Absence Reporting.

    Enable SMS Verification — select to set whether IRIS ParentMail automatically sends registration messages to users with a mobile number.

    Text messages cost 1 text credit for each message to each user.

    Overview Settings — to refresh the details displayed on the Overview page.

    Reply to Email Address — enter an email address that replies are to be sent to.

    Resend Email Verification — select to send out registration emails to all users who have not yet registered.

    We recommend sending Email Verifications every 7 days until all or most of your users have registered.

    Resend SMS Verification — select to send out registration text messages to all users who have not yet registered.

    We recommend sending Email Verifications every 7 days until all or most of your users have registered. Text messages cost 1 text credit for each message to each user.

    Sender Id — enter the details you want displayed on text messages in place of a mobile number. The ID can be a maximum of 11 characters.

    Short Paper Copy — select On or Off to determine if one paper copy is sent for each student or if each person responsible for a student receives a paper copy.

    Show Parents Evening Class Groups — to make imported parents' evening class groups available in other areas of IRIS ParentMail.

    Staff - Get Verification Code — forces staff members to enter a code to register for your organisation. Codes can be generated as required.

    Staff - Resend Registration Emails — select to send out registration emails to staff members who have not yet registered.