Activate or Deactivate Communications

When you are ready to start using IRIS ParentMail to send messages to persons, you need to activate communications. If you no longer want to send communications using a specific method, you can deactivate communications.

Registration messages, by default are sent by email. If you activate verification by text message, registration messages are sent by text message (if a mobile number has been provided for the user) therefore an IRIS ParentMail user can be registered without an email address (organisations that activate text message registration notice a higher registration percentage). Communications sent by Text cost 1 credit per user.

Activate Communications

  1. Go to Settings > General.

  2. Select the communications you want to activate from the list.

    Communications — allows emails, forms, and text messages to be sent.

    Enable Email Verification — allows registration messages to be sent by email.

    Enable Sms Verification — allows registration messages to be sent by text message.

  3. Select Enable Comms or Enable.
  4. The Communications have been enabled success message is displayed, select OK.

Deactivate Communications

If you no longer want to send communications using IRIS ParentMail or no longer want to send registration invitations using either email or text message, you can deactivate communications.

  1. Go to Settings > General.
  2. Select the communications you want to disable from the list.
  3. Select Disable Comms or Disable.
  4. The Communications have been disabled success message is displayed, select OK.