Update — 17th February 2022

IRIS ParentMail update available from 17th February 2022. This release includes the following new features and fixes for known issues:

New Features

The following new features are available in this release:

Bulk Fulfilment

Payment menu items Fulfilment by User and Fulfilment by Item have been combined into Bulk Fulfilment.

To fulfil orders per user, change the Select Type drop-down to By User.

To fulfil orders by item, change the Select Type drop-down to By Item.

If required, the Delivery Method and any fulfilment Notes created for an order can be copied to other fulfilment items.

Estimated and Total Costs for Video Appointments Added to Information Views

Estimated and total costs for video appointments for a parents’ evening event are now displayed in the Information view (Parents’ Evening > List).

Estimated costs are shown once the event is setup. Estimation is based on the total number of available video appointments and the total time of all video appointments for all staff members. Note that estimated costs may differ from the final calculation.

Total costs are shown once the event has completed. Video cost is based on £0.007 per minute for each participant (price correct for February 2022 — for the latest pricing, contact your account manager). For example, a three-minute video call with one staff member and two persons responsible for a student, results in a nine-minute cost.

An alert is shown in the Parents’ Evening Information page once event has completed, advising costs calculations can take up to 12 hours to display.

Fixes and Updates

The following are included in this release:

  • Refunded donations to the NSPCC, when made for several items to a parent account, are exempt from transactions fees
  • Corrected permissions for staff members logging into IRIS ParentMail
  • IRIS ParentMail users who also have single sign-on access to IRIS Reach, but who have not registered an email address, are now presented with the IRIS ParentMail registration screen when attempting to pass between products