Request suppliers always display the purchase order number on their invoices

If a supplier does not provide a purchase order number, or the number is incorrect, the invoice does not match.

The following graphic shows the supplier has quoted purchase order number 25 on the invoice. A user attempted to match purchase order 15 to this invoice.

The purchase order lines match, but as the purchase order numbers are not matching, the validation fails.

Resolution

  1. Ask the supplier to resend the invoice with the correct purchase order number.

  2. Alternatively, manually post the invoice inIRIS Financials Purchasing.