Post Customer Faster Payments

Payments made directly from your organisation's bank account to customers, must be posted using a BACS Payment document.

To record a Faster Payment when refunding a supplier, post a Supplier Refund document.

1. Go to Options, then select Document Input....

2. On Document Input, select: 

   1. The BACS Payment (XXB1) Document Type.
   2. In Input Form, select Customer Refund. 

   3. Both Document Date and Document Period default to today's date and the current accounting period. The date must be the same date as the date of the transaction. To change the details:

      • For Document Date — Enter the date or select it from the calendar
      • For Period Date — Select ?, then double-click the required period

   4. To display the document input form, select OK.

3. To select the Account the payments relate to, double-click in the column, then on the required account.

4. The Document Date defaults to the date entered on Document Input. The date must be the same date as the transaction. To change the date, either type it in or select it from the calendar.

5. Enter the total value of the transactions in Value (do not enter any currency symbols, such as, £, $.).

6. Enter a Description for all the transactions the document relates to.

7. To post the document, press F5.