Dealing with Documents Rejected by an Approver

If a document in the REGISTER period has been rejected it will need to be moved into an accounting period and then cancelled. If it needs to be amended and re-submitted, please cancel the existing document and create a new one.

The document in the following graphic has been rejected. When a document is rejected, it remains in the the REGISTER period. It will need to be moved into an accounting period and reversed using a general journal.

rejected_reg_document.png

To reverse a rejected document in the REGISTER period:

  1. Go to Options Document Enquiry and enter the details to search for the applicable document.
  2. Click OK.

  3. The Document Enquiry window is displayed. Right-click on the grey box next to the document header and select Change Document.

    rejected_reg_change.png
  4. The Period fields will be showing REG | REG. Change this to an applicable accounting period as shown in the following graphic.
    rejected_reg_period_change.png
  5. Press F5 to post.

    The document will now need to be cancelled by copying and reversing it using a general journal.

  6. On the Document Enquiry screen, right-click in the grey box next to the document header and select Copy Document.

    rejected_reg_copy.png
  7. The Destination document options prompt displays. Tick the Reverse Values box.

    rejected_reg_copy_reverse.png
  8. Select the applicable Journal from the Document Type from the drop-down list. Select the same Document Date and Document Period as the original document and click the OK button.

  9. The System Journal Input form appears. Press Shift + F5 to post and allocate the document. No changes need to be made to the document itself.

  10. An Account Enquiry window will display the list of open transactions on the applicable account. The Journal will be highlighted in green. Left-click in the grey box to the left of the original invoice, taking care not to click on the drawing pin. This will highlight the line green.

    reverse_allocate.png
  11. Providing the Nominal and Account match and the allocated documents amount to zero, the Confirm button will be available. Click the Confirm button to complete the allocation.allocate_confirm.png

  12. The allocated documents will disappear from the Account Enquiry. The document has now been cancelled off they system.

    If required, the document can be re-raised as a new document.