Dealing with Documents in the REGISTER Period

If a document has been rejected by an approver it remains in the Register period. The document will need to be moved out of the Register period and cancelled.

If a document needs to be re-approved, you must re-enter it after the original document has been cancelled.

Do not copy any documents in the Register period as this can lead to issues with documents being posted to the incorrect VAT nominals.

The following graphic displays a non-order invoice which has been rejected. This article will demonstrate how to move the document out of the Register period and cancel it.

Cancelling a Rejected Document in the Register Period

1. Select Documents > Register Documents. The Move documents out of the Register dialog is displayed.
   
2. Select the Expand (+) button to expand the applicable document. Check User Field 3 to confirm the document has been rejected. If you are unable to see User Field 3, you can add it in by right-selecting on the column header row on the detail line.
   
3. Select the applicable document, then select MOVE.
   
4. A message displays advising the document has been moved to the books. Select OK to close the message and return to the previous screen.
   
5. To view the document you have moved, select the applicable link in the Moved Documents panel.
   
6. The Document Enquiry dialog is displayed. Select CANCEL DOCUMENT.
   
7. The Cancel Document warning is displayed. Select Yes to cancel the document.
   
8. The Document Cancelled dialog is displayed. Select OK.
   

The document is now cancelled. If the document needs to be re-approved, it must be re-entered as a new document.