How do I send emails or text messages using IRIS Engage?

You must select a group to send a message to before you can enter the message details. Go to Group Messaging > Send Communication, then for the required group select Send An Email or Send An SMS to send a text message.

To use a template for an email or text message, select the required option from Presets when creating the message.

We recommend not using special characters, such as £, $, %, in text messages as they may not be supported by all devices. You cannot exceed 405 characters when creating text messages.