How to reverse an invoice that was posted incorrectly

Introduction

Once an invoice has been posted, it can not be changed. It is possible to reverse the invoice and repost it again with the correct details.

To reverse an invoice:

From the IRIS Main Menu, click IRIS Fees.
Click Enquiries | Account Details
Select the Client on which the invoice was Posted to.
Highlight the invoice that needs to be reversed and click View.

The Fees Ledger Posting Invoice screen displays, showing the invoice contents.

Click Reverse. A confirmation screen displays.
Select a Fees Period that you would like to enter a Contra Posting.
Enter the same date for Contra Posting as the Invoice Date.
Under Time, select the Reverse original WIP adjustment option.
Select a Time period you would like to reverse WIP into.
Click OK to display a confirmation screen.

There are two reasons why an invoice may not be reversed in Fees Ledger:

It may already be reversed
It is matched to a Fees Posting (Receipt)

Invoice already reversed

An invoice that has already been reversed cannot be reversed again.

To check if an invoice has already been reversed:

From the IRIS Main Menu, click IRIS Fees.
Click Enquiries | Account Details
Select the Client on which the invoice was Posted to.
If the invoice can been seen then highlight the invoice and click View, else, select the Include Cancelled and Contras option, then highlight the invoice and view it

This displays the screen Fees Ledger postings: Invoice (Cancelled)

The invoice is matched to another fees posting

If an invoice has been matched to a receipt, then the invoice cannot be reversed unless it has been unmatched.

To reproduce the message:

From the IRIS Main Menu, click IRIS Fees.
Click Enquiries | Account Details
Select the Client on which the invoice was Posted to.
Highlight the Invoice that needs to be reversed and click View.

This displays the screen Fees Ledger posting : Invoice, displaying details of the invoice.

After clicking Reverse, the following message may display:

You cannot reverse this Posting because some or all of it has already been matched against some other Posting. Do you want to adjust the account matching and try again?

This message means that the invoice has been matched, and can only be reversed after it has been unmatched.

Click Yes and the Fees Ledger Matching screen displays.
Select a Fees Ledger Period (if more than one open) in which the Matching Contra entry can be made.
Click OK and the Fees Ledger Manual Matching Screen displays.
Highlight the invoice that needs to be unmatched and click Unmatch.

Postings that have been matched to that invoice will display.

If more then one Postings have been matched to that invoice, double-click on each one to unmatch.
Click Update in the Fees Ledger Manual Matching Screen.
A confirmation screen displays. Click OK.
Select a Fees Period that you would like to enter a Contra Posting.
Enter the same date for Contra Posting as the Invoice Date.
Under Time, select the Reverse original WIP adjustment option.
Select a Time period you would like to reverse WIP into.
Click OK. A Confirmation screen displays.