There are two reasons why this may occur:
Order Number
The director has not been given an order number in Accounts Production. This can be checked/entered in Accounts Production under Edit | Directors/Secretary.
Incorrect account numbers used for remuneration in Accounts Production.
Within Accounts Production each director's remuneration should be posted to a specific account number as follows:
For Director Number IRIS Chart Account Number ELTD Chart Account Number
Director 1 335 43/1 to 43\9
Director 2 341 151/1 to 151/9
Director 3 347 185/1 to 185/9
Director 4 353 220/1 to 220/9
Director 5 359 254/1 to 254/9
Director 6 365 310/1 to 310/9
Director 7 371 344/1 to 344/9
Director 8 377 388/1 to 388/9
Director 9 383
Director 10 389 N.B - users need to allocate the remuneration
Director 11 395 to a director. I.e. post to 254/1*3 for director
Director 12 401 number three's remuneration.
If account number 407 has been used then the words Unspecified directors appear on the computation.